The Project Consultant is a mid-level sales position who serves as the primary relationship owner for an assigned group of client accounts with responsibility for new business, retention and growth. Position ensures clients derive maximum value from MR Tanner Paving Maintenance services. Scope and estimate projects, prepare proposals, draft implementation plans and lead client on-boarding. Work closely with clients to identify needs and consult on best practices for solutions and implementation and suggest client strategy and annual maintenance planning. This position serves as the primary contact for clients and is responsible for client satisfaction, including strategic planning responsibilities. This position is expected to consistently provide excellent customer service and leadership to accounts, as well as represent company goals within the organization to ensure quality.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Including the following. Other duties may be assigned.
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Increase sales volume within new and existing clients through prospecting, networking and sales activity. Maximizes account penetration and secures new business.
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Ensure customer satisfaction and customer retention through consistent, productive account calls, site walks, lunch and learns, meetings and presentations to decision makers.
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Responsible for up selling programs, including Paving Maintenance Programs and the company’s entire line of services, into current client base.
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Represent MR Tanner by consistently demonstrating the understanding and modeling of company’s mission and values.
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Stay abreast of and learns about new programs and services available to clients in a given region/territory and for applying or utilizing them whenever appropriate or timely.
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Align the overall company solution to the customer’s business needs, challenges, and technical requirements.
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Strong interpersonal and communication skills: writing, editing, and presenting.
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Build and maintain a consistently strong pipeline.
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Local travel may be required.
QUALIFICATIONS AND REQUIREMENTS
· Bachelor’s degree or relevant experience highly preferred
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Minimum of 3 years successful sales experience as a direct contributor carrying an individual quota
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Experience in construction and/or paving and concrete work is preferred but not required
· Ability and experience selling to Manager levels within the organization
· Effective problem solving and decision-making skills
· Strong communication (verbal and written) and relationship skills
· Organization and time management skills
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Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets
· Attentive to forecasting and business reporting responsibilities
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Active day-to-day CRM (Pipedrive) utilization required
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At least an intermediate level in using Microsoft Office products. Especially Excel, Word, and PowerPoint