Internet Lead Specialist

Grote Automotive · Fort Wayne, Indiana

FULL TIME

Job Description

Description At Grote Automotive, we're redefining the car buying experience by putting people first. As a Internet Lead Specialist, you'll be at the heart of this mission, creating positive and lasting impressions with every customer interaction. Your role is pivotal, as you'll be connecting with potential customers, building valuable relationships, and transforming opportunities into results. With your strong communication skills and genuine desire to help, you'll thrive in our fast-paced, goal-oriented environment. We believe that great employees deserve great benefits, which is why we offer comprehensive health insurance, dental and vision coverage, and a 401(k) retirement savings plan. You'll also enjoy paid vacation and numerous career growth opportunities in our supportive team environment. If you're experienced, dependable, and ready to make a difference with your skills, we invite you to join our dynamic team and grow with us. Responsibilities

Engage with potential customers through various channels to identify their needs and offer tailored solutions.
Collaborate with the sales team to develop strategies that drive customer acquisition and retention.
Maintain accurate records of customer interactions and transactions in our CRM system.
Follow up with leads promptly to ensure a seamless customer experience and maximize conversion rates.
Handle customer questions professionally and direct inquiries to the appropriate department when needed.
Build rapport with potential customers by providing friendly, professional, and knowledgeable service.
Re-engage previous leads and follow up with customers who have not yet made a purchasing decision. Qualifications
Experience in customer engagement, using various channels to connect and build relationships.
Ability to collaborate effectively with sales teams to develop and implement customer acquisition strategies.
Ability to maintain accurate and detailed records in CRM systems.
Strong communication skills to handle customer inquiries and provide professional service.
Ability to follow up with leads promptly, ensuring a seamless customer experience.

· Experience in re-engaging previous leads and nurturing potential customers.

Ability to work in a fast-paced, goal-oriented environment with a focus on results.

Company	Grote Automotive
Location	Fort Wayne, Indiana
Type	FULL TIME
Niche	Sales and Related Occupations

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Internet Lead Specialist

Job Description

· Experience in re-engaging previous leads and nurturing potential customers.