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Raqami Islamic Digital Bank Ltd. · Karachi division, Pakistan
Raqami Bank seeks a Root Cause Analyst to investigate customer complaints, service failures, and incidents, identifying underlying causes and recommending corrective actions. You will drive improvements through data analysis, process optimization, and automation with Operations, Technology, Product, and Risk teams.
The role emphasizes RCA using structured methodologies, trend analysis, action tracking, and reporting to enhance customer experience and regulatory compliance.
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| Company | Raqami Islamic Digital Bank Ltd. |
| Location | Karachi division, Pakistan |
| Type | FULL TIME |
| Niche | tech |
| Salary | PKR1.2 – PKR2.4 / yr |