IT Manager - Shipping & Logistics Company (SME)

Abdul Aziz Savul & Co · Karachi, Pakistan

FULL TIME

Job Description

About the Role

We are seeking an experienced IT Manager to oversee and manage the full IT infrastructure of our shipping & logistics company. The ideal candidate will ensure secure, stable, and efficient IT operations across all departments while working closely with external vendors and leading a small internal IT support team.

Key Responsibilities

Manage and maintain network infrastructure , including LAN/WAN, Wi-Fi, VPN, and firewalls.
Oversee server administration , data storage, and system backups.
Manage and coordinate with email service providers, web developers, hosting providers, and IT vendors .
Ensure website maintenance , uptime, and security.
Develop and maintain a secure intranet for internal communication and data access.
Implement and monitor cybersecurity protocols and access controls.
Install, configure, and troubleshoot workstations, printers, and office IT equipment .
Support business applications used in logistics/shipping (ERP, tracking systems).
Lead and mentor an IT assistant to ensure timely technical support.
Drive IT planning for scalability, efficiency, and digital transformation .

Requirements

Proven experience as an IT Manager or Senior IT Executive in an SME environment.
Strong knowledge of networking, firewalls, security systems , and server management.
Familiarity with DNS, hosting, email administration (Office 365 / Google Workspace) .
Understanding of website technologies (CMS, hosting environments).
Experience managing IT vendors and service contracts .
Strong troubleshooting skills and ability to work under pressure.
Certifications such as CCNA, MCSE, CompTIA Security+ are an advantage.

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