Administrative Assistant I

Frost, PLLC · Raleigh, North Carolina

FULL TIME

Job Description

At Frost, our Administrative Assistants, play a pivotal role in providing top-level support to our CPA practice. You'll be responsible for managing communication with both new and existing clients, while also handling important day-to-day administrative tasks, guaranteeing smooth operations.

Your Key Responsibilities

Responsible for overall document organization, including scanning and storage of client documents.

Provide basic administrative support to the firm by managing inbound phone calls, sending and receiving deliveries, and sorting and delivering mail.

Prepare labels, apply postage, and prepare packages to be sent by mail and FedEx Express.

Ensure the office environment is organized and free of clutter and ensure the comfort of clients and employees by maintaining office and breakroom supplies.

Establish positive rapport with clients to enhance client delivery support.

Support and assist other team members and Frost locations with projects and backup as needed- including front desk.

Maintain the highest degree of professionalism and client confidentiality.

Optimize workflow, efficiency, resources, and client satisfaction.

Qualifications

High School Diploma or equivalent.

Basic understanding of Microsoft Office Suite (including Word, Outlook and Excel) and Adobe Acrobat.

Excellent time management skills with a proven ability to meet deadlines.

Ability to work on-site, required.

Excellent communication and flexibility with a willingness to learn.

Availability to work 40 hours a week. During the busy season overtime will be mandatory.

Company	Frost, PLLC
Location	Raleigh, North Carolina
Type	FULL TIME
Niche	Full-time

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Administrative Assistant I

Job Description

Optimize workflow, efficiency, resources, and client satisfaction.Qualifications

Excellent time management skills with a proven ability to meet deadlines.

Optimize workflow, efficiency, resources, and client satisfaction.

Qualifications