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TCP Software · New York
Senior Salesforce Administrator
TCP is working on modernizing its Salesforce org to improve data quality, tighten access, and rebuild key business processes. The Senior Salesforce Administrator will be TCP’s internal Salesforce lead for this work. The role partners with Sales, RevOps, Finance/Accounting and InfoSec while keeping day-to-day operations running smoothly for our users.
Lead Salesforce Modernization
Migrate legacy Workflow Rules and Process Builder automation to Flow, and translate Apex logic into Flow where it makes sense
Redesign access using permission sets and permission set groups, simplify the role hierarchy and sharing model, and review license fit
Lead data quality work, including deduplication, duplicate and matching rules, field rationalization, and record type and page layout consolidation
Design and implement parent-child account hierarchies across sectors
Map and improve core processes such as account creation, trial-to-paid conversion, lead routing, and billing handoffs
Coordinate with stake holders, consultants, subject matter experts and own internal decisions, testing, and sign-offs
Run and Support the Platform
Govern integrations and integration users, including Zuora, Marketo, Outreach, Clay, and Certinia, with least-privilege access
Manage releases across sandboxes, including testing, deployment, rollback plans, and documentation
Monitor storage, field history tracking, and Setup Audit Trail, and keep change documentation current
Build reports and dashboards that help teams track results
Train users, drive adoption of new processes, and serve as the escalation point and mentor for other admins
Partner with InfoSec on access reviews, data retention, and backup and restore practices
Required
5+ years of Salesforce administration experience in a 500+ user org, plus Salesforce Administrator certification
Hands-on experience building and troubleshooting Flows and migrating Workflow Rules or Process Builder
Ability to read Apex and translate it into Flow
Experience with large-scale data migrations, deduplication, and bulk data tools such as Data Loader
Deep understanding of the Salesforce data model, object relationships, security model, and sharing settings
Strong communication skills and experience gathering requirements from business stakeholders
Preferred
Advanced Administrator, Platform App Builder, Sharing and Visibility Architect, or Data Architect certification
Experience with Zuora billing integrations and Certinia (formerly FinancialForce)
Experience cleaning up orgs with heavy technical debt or a history of org mergers
Experience with release tools such as DevOps Center, Gearset, or Copado
Experience building account hierarchies, especially for SLED and commercial customers
Familiarity with data privacy and retention requirements
Benefits
Competitive salary
20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
8 hours to volunteer and impact the community
Comprehensive benefits (Health/Dental/Vision/ 401K)
Employee Choice Pre-Tax Benefit
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Details
| Company | TCP Software |
| Location | New York |
| Type | FULL TIME |
| Niche | Computer and Mathematical Occupations |