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Wheeler Staffing Partners · Redmond, Washington
Field Services Coordinator – Low Voltage
Redmond, WA
Employment Type:
3-Month Contract | Potential for Extension
Work Arrangement:
Hybrid | 3 Days Onsite (potentially more)
Schedule:
Monday–Friday | 8:00 AM–5:00 PM PST
Pay Rate:
$28.00–$35.00/hour
Position Overview
Wheeler Staffing Partners
is seeking a
Field Services Coordinator – Low Voltage
for a 3-month contract opportunity with potential for extension in Redmond, WA. This hybrid position will support low-voltage and field service projects by coordinating incoming service requests, scheduling onsite work, and facilitating communication between customers, vendors, technicians, and internal teams.
The ideal candidate is highly organized, customer-focused, and comfortable managing multiple service requests in a fast-paced environment. Experience supporting
low-voltage services, structured cabling, network infrastructure, telecommunications, IT field services, or similar technical environments
is highly preferred.
Key
Monitor and manage a shared inbox containing incoming service requests and support tickets.
Intake, review, prioritize, and triage new tickets based on project requirements and urgency.
Serve as a primary point of contact for customers, vendors, technicians, and internal teams throughout the service coordination process.
Coordinate and schedule onsite low-voltage and field service work with customers, technicians, and third-party vendors.
Create and maintain Statements of Work (SOWs), project scopes, and supporting documentation.
Communicate schedules, project requirements, service updates, and changes to appropriate stakeholders.
Track open tickets and follow up with customers and vendors to ensure work progresses according to schedule.
Maintain accurate documentation and ticket updates within ticketing, PSA, work-order, or service management systems.
Identify and help resolve scheduling, communication, and coordination issues that could impact service delivery.
Support multiple active service requests and projects while maintaining accuracy and timely follow-up.
Previous experience in
project coordination, service coordination, dispatch, field services, or a similar role
.
Strong organizational and time-management skills with the ability to manage multiple priorities and open tickets simultaneously.
Experience managing a high-volume shared inbox, service queue, or ticketing environment.
Ability to effectively coordinate between customers, vendors, technicians, and internal teams.
Experience with ticketing, PSA, work-order, or service management systems preferred.
Experience preparing quotes, Statements of Work (SOWs), estimates, or project scopes preferred.
Experience supporting
low-voltage, structured cabling, network infrastructure, telecommunications, or onsite IT field services
.
Experience coordinating field technicians or third-party vendors for onsite service calls.
Familiarity with basic low-voltage terminology, cabling projects, and field service requirements.
Experience working within a managed services, technology services, telecommunications, or field services environment.
Why Work with Wheeler Staffing Partners?
Wheeler Staffing Partners
connects talented professionals with opportunities across a variety of industries and organizations. Our team provides ongoing support throughout the hiring and assignment process while helping candidates find opportunities that align with their experience and career goals.
Wheeler Staffing Partners
is an Equal Opportunity Employer.
Details
| Company | Wheeler Staffing Partners |
| Location | Redmond, Washington |
| Type | FULL TIME |
| Niche | Full-time |