Job Description:
Job Description Support the delivery, installation, maintenance, and day-to-day technical coordination of technology solutions for clients in Islamabad.
- Assist with installation, configuration, testing, and basic troubleshooting of computers, networking equipment, peripherals, and related hardware.
- Provide technical support to users and elevate complex hardware, software, or connectivity issues when required.
- Prepare equipment, maintain asset and service records, and document completed technical activities.
- Support preventive maintenance, diagnostics, replacements, and warranty-related coordination.
- Help senior engineers with site assessments, solution deployment, demonstrations, and client support activities.
- Follow company procedures for safety, data handling, and service quality.
Job Specification:
- Basic knowledge of computer hardware, operating systems, peripherals, and device configuration.
- Understanding of LAN concepts, network devices, cabling, connectivity checks, and common troubleshooting methods.
- Ability to diagnose basic hardware, software, printer, and connectivity issues using a structured approach.
- Hands-on ability to install, replace, configure, and test IT equipment under supervision.
- Accurate documentation of assets, service activities, test results, and issue resolutions.
- Strong communication, customer service, teamwork, time management, and willingness to learn.
- Ability to follow technical instructions, safety procedures, and escalation protocols.
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