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VAULT Strategies · Scottsdale, Arizona
Zoho Business Systems & Process Improvement Specialist
Scottsdale, AZ | Full-Time, In-Office
Salary:
$80,000 (3yr) –$95,000 (5 yrs)
Reports to:
SVP, Program Operations
Immediate Hire Possible
About the Role
Vault Strategies is seeking an experienced, hands-on Zoho specialist to manage and continuously improve our business systems and workflows.
This is more than a system administration role. We need someone who understands business operations, identifies inefficiencies, and uses Zoho to automate processes, improve accountability, and make our company more efficient.
We're looking for a proactive problem-solver who can independently design, build, and maintain solutions—not someone who simply waits for requests.
Key Responsibilities
Administer, configure, and optimize our Zoho environment.
Build and maintain workflows, automations, dashboards, reports, and integrations.
Partner with department leaders to identify process improvement opportunities.
Eliminate manual work, streamline operations, and improve cross-department workflows.
Create and maintain department-level dashboards.
Monitor internal usage and adoption.
Produce weekly, monthly, and quarterly reports for executive leadership.
Troubleshoot system issues, maintain data integrity, and support users.
Create documentation and train users on systems and processes.
Maintain an improvement backlog and release enhancements to the company in sprints.
Recommend and implement improvements as the business grows.
Measure the effectiveness of implemented solutions.
Required Qualifications
3+ years of hands-on professional Zoho experience — REQUIRED.
Experience with Zoho CRM and multiple Zoho applications, preferably Zoho One.
Experience building workflows, automations, custom modules, and reports.
Working knowledge of Deluge scripting, Zoho Flow, Creator, and integrations.
Strong business process analysis and problem-solving skills.
Ability to independently build and maintain Zoho solutions.
Excellent communication skills and a proactive, ownership-driven mindset.
Hiring Process
Candidates must have prior professional Zoho experience. Experience with other CRM platforms alone does not qualify.
Finalists will complete a practical Zoho test project before an offer is extended to demonstrate their technical competency and problem-solving abilities.
Immediate hire possible for the right candidate.
Details
| Company | VAULT Strategies |
| Location | Scottsdale, Arizona |
| Type | FULL TIME |
| Niche | Computer and Mathematical Occupations |
| Salary | $80,000 – $80,000 / yr |