HR Generalist

CTW · New York

FULL TIME

Job Description

Job Descriptions：

We are seeking a proactive and hands-on HR Generalist with strong experience in

Employee Relations

to support our growing U.S. operations. The ideal candidate has practical experience handling workplace concerns, resolving employee relations issues, and supporting day-to-day HR operations. This role requires adaptability, sound judgment, and the ability to work independently in a fast-paced environment. Experience in a startup or fast-growing company is highly preferred.

Responsibilities：

Serve as the primary point of contact for day-to-day employee relations matters, including workplace concerns, employee inquiries, interpersonal conflicts, and HR policy questions.

Handle employee relations issues and conduct workplace investigations, ensuring appropriate documentation, confidentiality, and fair resolution.

Provide guidance to managers and employees on workplace policies, employee relations matters, and HR best practices.

Support payroll processing, benefits administration, onboarding, offboarding, and other employee lifecycle activities.

Maintain accurate employee records and HRIS data while ensuring compliance with applicable U.S. employment laws and company policies.

Assist with the implementation and improvement of HR policies, procedures, and internal processes.

Coordinate general office administration and support other HR and operational initiatives as needed.

Requirements：

Bachelors degree in Human Resources, Business Administration, or a related field.

Minimum of 2 years of hands-on HR experience, including significant experience in employee relations.

Demonstrated ability to resolve employee concerns and manage workplace conflicts.

Working knowledge of U.S. employment laws and HR compliance requirements.

Strong interpersonal, communication, and organizational skills with the ability to handle sensitive matters discreetly.

Preferred Qualifications：

Company	CTW
Location	New York
Type	FULL TIME
Niche	Full-time

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HR Generalist

Job Description

Working knowledge of U.S. employment laws and HR compliance requirements.

HR experience in a startup or fast-growing company.

Experience handling employee relations independently.

Experience with HRIS platforms and Microsoft Office applications.